Your room comes with complimentary wifi, the network name and password are located in your room or please ask at reception.

Fernery Bistro hours:

Breakfast: Mon - Sun: 7am - 10am

Lunch & Dinner Mon-Sun: 11 am - 9 pm all-day dining

Room service is also available during these hours

In your cupboard, there is a hairdryer. If this is missing please contact reception.

Please vacate your room by 10am, leave your key in your room and close the door behind you or drop it in the key drop box at reception.

Did you know we run a courtesy bus every day. Get you to places without taking your own car. See reception for bookings.

In the event of an emergency, please contact the hotel on 07 4088 8288 for assistance. The closest hospital is Tully Hospital, which is reachable on 07 4068 4144.

In case of fire or other major emergency, please call 000.

General trading hours are 10 am - 2 am daily

We also have a BWS Bottle Shop onsite, open from:

Mon-Sun 9am - 9 pm

Your room will be serviced daily. If you do not want your room serviced, please display the ‘Do Not Disturb’ sign and our team will respect your privacy.

NOTICE

LOSS OF OR DAMAGE TO GUESTS’ PROPERTY

UNDER the Innkeepers Act 1968, an innkeeper may in certain circumstances be liable to make good any loss of or damage to a guest’s property even though it was not due to any fault of the innkeeper or any servant in the innkeeper’s employ.

This liability, however:

(a) extends only to the property of guests who have engaged sleeping accommodation at the inn,

(b) is limited to one hundred dollars to any one guest except in the case of property which has been deposited, or offered for deposit, for safe custody,

(c) does not cover motor-vehicles or other vehicles of any kind or any property left in them, or horses or other live animals.

This notice does not constitute an admission either that the Act applies to these premises or that liability thereunder attaches in any particular case.

Complimentary car parking is available to all guests. The Hotel does not accept liability for any loss or damage to cars and their contents.

Reception is open 8:30am – 7pm daily, alternatively, please call us by dialling 9 from your room or on 07 4088 8288 should you need assistance

The reception team know the very best local activities around Mission Beach for you to get the most out of your stay. They can book tours as well.

We have a strict no smoking policy in all of our guest rooms, any guests who smoke in their room will be fined $500

Our swimming pool is open daily from 5 am – 9 pm. All children must be monitored whilst in the pool area by an accompanying adult.